top of page

Terms and Conditions

I understand that Reiki is a stress reduction and relaxation technique. I acknowledge that sessions administered are only for the purpose of helping me relax and to relieve stress. Reiki Practitioners do not diagnose conditions, nor do they prescribe substances or perform medical treatment, nor interfere with the treatment of a licensed medical professional. It is recommended that I see a licensed physician, or licensed health care professional for any physical or psychological ailment or condition I may have. I also understand the body has the ability to heal itself, and to do so complete relaxation is often beneficial. Long-term imbalances in the body require multiple sessions to allow the body to reach the level of relaxation necessary to bring the system back into balance. I understand and believe that self ]improvement requires commitment on my part, and that I must be willing to change in a positive way if I am to receive the full benefit of Reiki. I acknowledge my commitment to my self-improvement process. I recognize that a Reiki session program must be followed to be truly effective, just as prescribed medication is only effective if taken as directed.

All services, communication or education provided by Elaine Geni or Balanced and Badass Reiki and Pranic Healing do not constitute legal, psychological, medical, business, or financial advice. They’re not to be substituted for professional advice and/or care. I, Elaine Geni do not claim to diagnose, prescribe treatment for, or cure any health condition. Services are subjected to recipients interpretation, choices or actions based on communication or content thereof are the sole responsibility of the recipient. Elaine Geni makes no guarantees, express or implied with respect to accuracy, relevancy, or quality of the services provided. The undersigned hereby releases and discharges Elaine Geni from any and all liability to any person or entity for any loss or damage (including, without limitation, physical, mental, special, indirect, incidental, or consequential) caused in relation to any information and/or any suggestion, or advice provided, readings, products, or services whether resulting from negligence, accident, or any other cause whatsoever.

Refund Policy

All contracts are binding. I do not offer refunds on any services. I am here to coach you to your highest level of success, and part of that is requiring a commitment from you that you are fully invested in your program.  When refunds are an option, you can have “one foot in” the work, and “one foot out” the door. 


It is to YOUR benefit to decide BEFORE purchasing your package and committing to work with me that I am the right coach for you.  If you’re in, you need to be 100% in, just as I will be for you. 

Should you need to reschedule a coaching session, you may do so by providing 48 hours notice in advance of your session and making up the session within a week of the originally scheduled date.  Sessions not cancelled 48 hours in advance will not be eligible for make-ups.  It is important that you prioritize this work to receive the full benefit of your program.

bottom of page